![]() Under “Tracking”, select “Read receipt confirming the recipient viewed the message” check box.Ī delivery receipt verifies that your email message was sent to the recipient’s inbox, but it does not imply that the recipient has seen or read it.Step by step process: How to add a read receipt in Outlook? So how do you add a read receipt? Follow the steps below to see exactly how. A receiver cannot be forced to send a read receipt. Read receipts are also not delivered in other cases, such as when the recipient’s email software does not support them. The message receiver in Outlook has the option to opt-out of receiving read receipts. Microsoft Outlook will state that the message was opened, as evidenced by a read receipt displayed to you. This form of tracking documentation is called delivery receipts, and they are used to verify that your email message was sent to the recipient’s inbox, but it does not imply that the recipient has seen or read it. Microsoft Outlook offers a mail tracking system that helps users track sent mail to see if it has reached the end-user or not.
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